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Stamp Me Support Center

How Long Will It Take To Receive A Welcome Pack?

If you have organised with us to receive a welcome pack, please be advised that it will be posted from Australia.

welcome pack delivery icon

Delivery times depend on your region, country and third party postal partner circumstances.

Express deliveries can be organised at an additional charge. You will be provided with a tracking number so you are able to track the package.

Please see below for estimated delivery times.

Did you know you don’t need to wait for your welcome pack to get started? You can use your loyalty program right away with the resources sent to you in your welcome email.

Expected delivery time - Australia:

Melbourne: 3 business days

Country Victoria: 5 business days

Sydney, Canberra, Adelaide: 3 – 4 business days

Brisbane, Tasmania: 4 – 5 business days

Other capital cities: 5 – 6 business days

Expected delivery time - Air Mail/international:

UK, Ireland, France, Spain: 7 – 13 business days

US, Canada: 7 – 13 business days

New Zealand: 7 – 13 business days

Thailand, Indonesia (no Pack & Track, but registered): 7 – 13 business days

Please contact us to organise delivery through private courier for Eastern Europe (incl. Russia), the Middle East, Asia (incl. China, South Korea, Japan), South America, Mexico and Africa.

Note: all materials will be posted to the delivery address provided at registration. Please let us know as soon as possible if this is incorrect or if you would like to change this address.

Still waiting?

If you have still not received your parcel after the expected delivery date, please email activations@stampme.com.

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