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Stamp Me Support Center

My Stamp Mate™ Device Is Lost, Stolen Or Broken – What Should I Do?

If your Stamp Mate Device goes missing or stops working, please contact us to arrange a replacement.

Replacement Stamp Mate Devices cost $75 each including postage.

stamp mate device to validate loyalty program stamps contactlessly

We will deactivate your old Stamp Mate Device and provide you with a scannable StampCode to validate transactions in the short-term, until your new Stamp Mate Device arrives in the mail.

When your new Stamp Mate arrives, you will need to contact us with your business name, location and four-digit alphanumeric code in order to activate it before use.

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