fbpx

Stamp Me Support Center

How Do I Send SMS Text Messages?

To send text messages to customers’ mobile phones, please first contact us to enable this feature.

There is a charge for every SMS message you send. Charges differ depending on the carrier and the country the message is sent/received from. Please contact us for SMS charges.

how to send an SMS text message on the merchant dashboard

Once we have enabled the SMS feature for you, follow the same step-by-step instructions as for how to send push notifications and just make sure you change your communication method from the drop-down bar to SMS message:

How to send text messages step-by-step on the Merchant Dashboard:

1.

Open the Merchant Dashboard and go to ‘Broadcast’ in the side menu under ‘Communications’

2.

Click on ‘Location’ and select your desired locations

3.

Click on ‘Select Offer’ to choose which group of offer users you would like to communicate with, otherwise select ‘All Offers’

4.

Select communication method as ‘SMS text message’ from the drop down options (when we’ve activated this feature for you)

5.

Click the blue ‘Select’ button and wait for the customer list to populate

6.

Type your message into the text box (max 140 characters)

7.

Press ‘send’ or add a reward as per below instructions:

Add a reward (optional):

Follow the above instructions 1 – 6 and then:

8.

Go to ‘Give Reward to Customers’ and click on the toggle to turn it on

9.

Fill in the number of rewards you would like to give, the name of the reward and the expiry date (if any). If you do not want the reward to expire, enter ‘0’

10.

Add an image for your reward (optional). Make sure it is a .jpg file and 300x300px

11.

If you wish to only send the message to specific customers, deselect all customers in the top left-hand corner, then search customers and select them individually

12.

When you’re ready, click ‘Send’. Your text message has been sent!

124 reads
image

are you in?

Subscribe to our Loyallty App Newsleter and Keep up to Date the latest tips & Advice