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Stamp Me Support Center

How Do I Send Push Notifications?

Push notifications are small pop-up messages that can appear on a users phone through the Stamp Me app.

You are able to send these direct communications to customers via your Merchant Dashboard. You can also set up automated lapsed customer push notifications.

Push Notification Loyalty App

How to send push notifications:

Follow these step-by-step instructions or watch the video below:

1 – Open the Merchant Dashboard and go to ‘Broadcast’ in the side menu under ‘Communications’

2 – Click on ‘Location’ and select your desired locations

3 – Click on ‘Select Offer’ to choose which group of offer users you would like to communicate with, otherwise select ‘All Offers’

4 – Click the blue ‘Select’ button and wait for the customer list to populate. All contacts will be automatically selected.

To deselect and choose individual contacts, wait for all customers to load and then press ‘✓’ at the top left to deselect. To access more filtering options, such as last stamped venue, press the three lines to the right hand side of the table, select the column to appear, and sort the column ascending or descending. Select individual customers by clicking the relevant line (highlighted in blue).

5 – Type your message into the text box (max 140 characters)

6 – If you are sending a message only, you can now press ‘send‘. You will get a confirmation pop-up telling you how many people will receive your message. Press ‘yes, proceed‘ to confirm and send.

If you want to attach a reward to your message, skip step 6 and move onto step 7 below.

Attach a reward to the push notification (optional)

Follow the above instructions 1 – 6 and then:

7 – Go to ‘Give Reward to Customers’ and click on the toggle to turn it on

8 – Fill in the number of rewards you would like to give, the name of the reward and the expiry date (if any). If you do not want the reward to expire, enter 0

9 – Add an image for your reward (optional). Make sure it is a .jpg file and 300x300px

10 – When you’re ready, click ‘Send’ and then ‘yes, proceed’ to confirm. Your push notification has been sent!

Video - how to send push notifications:

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