Stamp Me Support Center

How Are Rewards Issued?

The loyalty reward is triggered after a customer achieves the number of stamps you specified when setting up your offer.

Here’s how it works in the app:

phone showing a reward notification

1 – Reward(s) are automatically triggered after the customer achieves the required stamps. For example, you may wish to offer a reward after 10 stamps have been collected.

A green pop-up message notifies and congratulates the customer/

list of rewards in phone frame

2 – The reward shows under the customers ‘Rewards’ list. A red circle icon also shows up on the gift icon, reminding the customer of the reward.

You can also give your reward an expiry date.

congratulatory rewards screen on phone

3 – Customers typically redeem their rewards by showing an on-screen reward voucher to your staff (in-person). There is also the ability to issue rewards such as discount codes or redemption instructions to customers via email, without generating an in-app voucher (online).

See how rewards are triggered:

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