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Stamp Me Support      Program Set Up
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Program Set Up

  • What Is A Private Offer And How Do I Set It Up?
  • What should my Shopify loyalty program offer be?
  • Can I Set Up Multiple Offers?
  • What Is A Sign-Up Reward?
  • Can I Set Up Multiple Rewards?
  • What Are Interim Rewards?
  • What Makes A Good Offer/Loyalty Program?
  • How Do I Set Up Digital Gift Card Rewards?
  • What Type Of Reward Can I Offer?
  • What Is The Pop-Up Safety Notification?
  • Can I Customise The App?
  • How Do I Integrate Stamp Me with Shopify?
  • Can I Customize My Stamp Card?
  • How Do I Train My Staff About The Loyalty Program?
  • Where Should I Put My Stamp Mate™ Device Or StampCode?
  • What Is An Offer?
  • What Is A Shared Offer?
  • Can I Make Changes To My Offer/Reward?
  • How Do I Integrate Stamp Me With Mailchimp?
  • What Are Time Delays?
  • How Do I Issue Multiple Stamps?
  • Can I Offer A Tiered Rewards Program?
  • I Have A Mobile Or Online Business, What Do I Put As My Address?
Account Queries
How Much Is It To Add Additional Locations To Stamp Me?
What Currencies Do You Accept Payment In?
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Welcome Pack?
What Is The Welcome Email?
How Long Will It Take To Receive A Welcome Pack?
Merchant Dashboard
How Do I Send An Email To Loyalty Program Users?
How Do I Bulk Upload/Import Customer Data?
Can I Track Customer Stamp And Redemption Activity?
I Forgot My Login Details To The Merchant Dashboard - How Can I Reset My Password?
How Do I Manually Add A Customer To The Program?
Product Overview
What Is Stamp Me And How Does It Work?
What Are The Benefits Of Using Stamp Me?
How Do Customers Join My Offer?
How Do Customers Collect Stamps?
Do I Need Wi-Fi To Set Up And Use Stamp Me?
Program Set Up
How Do I Train My Staff About The Loyalty Program?
Can I Offer A Tiered Rewards Program?
I Have A Mobile Or Online Business, What Do I Put As My Address?
Where Should I Put My Stamp Mate™ Device Or StampCode?
How Do I Set Up Digital Gift Card Rewards?
Promoting Your Loyalty Program
What Is A JoinCode?
What Are Join Cards And How Do I Get Them?
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
Stamp Validation Methods
What Is A QR Code?
What Is A StampCode?
What Are OneStamps?
How Do I Get OneStamps on My Products/Packaging?
What Is The Stamp Mate™ Device?
Troubleshooting
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
User Support
Can I Give My Reward To Someone Else To Redeem?
My Phone Is Lost/Stolen, Is My Account Safe?
I Accidentally Redeemed A Reward And Didn’t Get It, What Should I Do?
What Are The Terms And Conditions Of The Stamp Me App?
I’ve Forgotten Or Want To Change My Password, How Do I Reset It?
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