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Stamp Me Support      Merchant Dashboard
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Merchant Dashboard

  • What Is A Private Offer And How Do I Set It Up?
  • How Do I Issue Rewards Via The Merchant Dashboard?
  • Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
  • How Do I Send Push Notifications?
  • How Do I Set Up Or Log In To The Dashboard?
  • What Is The Lapsed Customer Feature?
  • How Do I Add An Offer?
  • I Forgot My Login Details To The Merchant Dashboard - How Can I Reset My Password?
  • How Do I Manually Apply Customer Stamps?
  • How Do I Send SMS Text Messages?
  • How Do I Send An Automated Broadcast Through The Stamp Mate™ Device?
  • How Do I Send An Email To Loyalty Program Users?
  • How Do I Bulk Upload/Import Customer Data?
  • How Do I Manually Add A Customer To The Program?
  • How Do I Track A Customer's Stamp Activity?
  • What Is The Merchant Dashboard?
  • How Do I Remove A Customer's Stamp(s)?
  • How Do I Remove A Customers' Reward?
  • Can I Track Customer Stamp And Redemption Activity?
  • How Do I Edit An Offer?
Account Queries
When Will I Be Billed For My Plan?
How Much Is It To Add Additional Locations To Stamp Me?
What Currencies Do You Accept Payment In?
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Welcome Pack?
What Is The Welcome Email?
How Long Will It Take To Receive A Welcome Pack?
Merchant Dashboard
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
How Do I Send Push Notifications?
What Is The Lapsed Customer Feature?
How Do I Send SMS Text Messages?
How Do I Send An Automated Broadcast Through The Stamp Mate™ Device?
Product Overview
Does Stamp Me Work For E-Commerce or Delivery Businesses?
How Do Customers Redeem Rewards Online?
How Are Rewards Issued?
How Do Customers Redeem Rewards In-Store?
What Are The Charges To Send SMS Text Messages?
Program Set Up
What Are Interim Rewards?
What Makes A Good Offer/Loyalty Program?
What Is The Pop-Up Safety Notification?
Can I Customise The App?
What Is A Private Offer And How Do I Set It Up?
Promoting Your Loyalty Program
What Is A JoinCode?
What Are Join Cards And How Do I Get Them?
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
Stamp Validation Methods
How Many OneStamps Do I Need/Get?
What Are The Stamp Validation Methods?
What Is A QR Code?
What Is A StampCode?
What Are OneStamps?
Troubleshooting
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
User Support
Why Have My Stamps Disappeared?
What Is A ‘Scratch And Win’ Game And How Does It Work?
I Forgot To Get Stamped When I Made My Purchase, What Can I Do?
How Do I Turn Push Notifications On/Off?
My Favourite Business Has Stopped Using Stamp Me, What Happens To My Stamps?
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