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Additional Features
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
How Do I Integrate Stamp Me With Other Apps?
Account Queries
How Much Does Stamp Me Cost?
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
How Can I Make A Payment To Stamp Me?
When Will I Be Billed For My Plan?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
How Long Will It Take To Receive A Welcome Pack?
Can I Start Using The Program Straight Away?
Can I Set Up The Loyalty Program Over Multiple Locations?
Do You Offer A Free Trial?
Are There Any Set Up Costs?
Merchant Dashboard
What Is The Merchant Dashboard?
How Do I Edit An Offer?
What Is A Private Offer And How Do I Set It Up?
How Do I Issue Rewards Via The Merchant Dashboard?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Product Overview
Do I Need Wi-Fi To Set Up And Use Stamp Me?
Is Stamp Me Available In Different Languages?
Can Stamp Me Be Integrated With Other Apps?
What Kind Of Business Is Stamp Me Suitable For?
Can I Offer A Tiered Rewards Program?
Program Set Up
What Are Time Delays?
Can I Set Up Multiple Offers?
What Is A Sign-Up Reward?
Can I Set Up Multiple Rewards?
What Are Interim Rewards?
Promoting Your Loyalty Program
How Can I Promote My Loyalty Program?
How Can I Promote Stamp Me On My Website?
How Can I Promote Stamp Me On Social Media?
How Can I Promote Stamp Me In-Store?
What Is A Join Code?
Stamp Validation Methods
What Is The Stamp Mate™ Device?
What Are The Technical Specifications of the Stamp Mate™ Device?
How Many Stamp Mate™ Devices Can I Have?
What Is The Difference Between A OneStamp, Join Code And A Stamp Code?
How Many OneStamps Do I Need/Get?
Troubleshooting
Why Can’t My Customer Collect A Stamp?
How Do Customers Collect Stamps With An Android Phone (NFC)?
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
User Support
Why Can’t I See Any Offers?
How Do I Redeem A Reward In Person?
Why Can’t I Find A Business On Stamp Me?
How Do I Redeem A Reward Online?
How Do I Collect A Stamp?
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