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Additional Features
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
How Do I Integrate Stamp Me With Other Apps?
Account Queries
How Much Is It To Add Additional Locations To Stamp Me?
What Currencies Do You Accept Payment In?
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Welcome Pack?
What Is The Activation Email?
How Long Will It Take To Receive A Welcome Pack?
Merchant Dashboard
How Do I Send An Automated Broadcast Through The Stamp Mate™ Device?
How Do I Send An Email To Loyalty Program Users?
How Do I Bulk Upload/Import Customer Data?
Can I Track Customer Stamp And Redemption Activity?
I Forgot My Login Details To The Merchant Dashboard - How Can I Reset My Password?
Product Overview
How Do Customers Redeem Rewards In-Store?
What Are The Charges To Send SMS Text Messages?
Can I Have a Points Based Program?
What Is Stamp Me And How Does It Work?
What Are The Benefits Of Using Stamp Me?
Program Set Up
What Is A Private Offer And How Do I Set It Up?
How Do I Train My Staff About The Loyalty Program?
I Have A Mobile Or Online Business, What Do I Put As My Address?
How Do I Set Up Digital Gift Card Rewards?
Where Should I Put My Stamp Mate™ Device Or StampCode?
Promoting Your Loyalty Program
What Is A Join Code?
What Are Join Cards And How Do I Get Them?
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
Stamp Validation Methods
What Is A QR Code?
What Is A StampCode?
What Are OneStamps?
How Do I Get OneStamps on My Products/Packaging?
What Is The Stamp Mate™ Device?
Troubleshooting
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
User Support
Do Rewards Expire?
Are My Personal Details Saved Or Shared With Any Third Parties?
Can I Give My Reward To Someone Else To Redeem?
My Phone Is Lost/Stolen, Is My Account Safe?
I Accidentally Redeemed A Reward And Didn’t Get It, What Should I Do?
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