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Additional Features
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
How Do I Integrate Stamp Me With Other Apps?
Account Queries
How Much Is It To Add Additional Locations To Stamp Me?
What Currencies Do You Accept Payment In?
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Activation Email?
Can I Start Using The Program Straight Away?
Can I Set Up The Loyalty Program Over Multiple Locations?
Merchant Dashboard
How do I Export Customer Data?
I Forgot My Login Details To The Merchant Dashboard - How Can I Reset My Password?
How Do I Manually Add A Customer To The Program?
How Do I Set Up Or Log In To The Dashboard?
How Do I Remove A Customer's Reward?
Product Overview
What Is Stamp Me And How Does It Work?
What Are The Benefits Of Using Stamp Me?
How Do Customers Join My Offer?
How Do Customers Collect Stamps?
Do I Need Wi-Fi To Set Up And Use Stamp Me?
Program Set Up
How Do I Set Up Digital Gift Card Rewards?
Where Should I Put My Stamp Mate™ Device Or StampCode?
What Type Of Reward Can I Offer?
What Is An Offer?
How Do I Issue Multiple Stamps?
Promoting Your Loyalty Program
What Is A Join Code?
What Are Join Cards And How Do I Get Them?
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
Stamp Validation Methods
What Is A QR Code?
What Is A StampCode?
What Are OneStamps?
How Do I Get OneStamps on My Products/Packaging?
What Is The Stamp Mate™ Device?
Troubleshooting
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
User Support
Do Rewards Expire?
Are My Personal Details Saved Or Shared With Any Third Parties?
Can I Give My Reward To Someone Else To Redeem?
My Phone Is Lost/Stolen, Is My Account Safe?
I Accidentally Redeemed A Reward And Didn’t Get It, What Should I Do?
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