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Account Queries
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
How Much Is It To Add Additional Locations To Stamp Me?
When Will I Be Billed For My Plan?
What Currencies Do You Accept Payment In?
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
How Can I Make A Payment To Stamp Me?
Account Queries
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
How Can I Make A Payment To Stamp Me?
When Will I Be Billed For My Plan?
How Much Is It To Add Additional Locations To Stamp Me?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Can I Start Using The Program Straight Away?
Can I Set Up The Loyalty Program Over Multiple Locations?
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Welcome Pack?
Merchant Dashboard
How Do I Edit An Offer?
What Is A Private Offer And How Do I Set It Up?
How Do I Issue Rewards Via The Merchant Dashboard?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
How Do I Send Push Notifications?
Product Overview
Is Stamp Me Available In Different Languages?
Can Stamp Me Be Integrated With Other Apps?
What Kind Of Business Is Stamp Me Suitable For?
Can I Offer A Tiered Rewards Program?
Does Stamp Me Work For E-Commerce or Delivery Businesses?
Program Set Up
Can I Set Up Multiple Offers?
Can I Customize My Stamp Card?
What Is A Sign-Up Reward?
Can I Set Up Multiple Rewards?
What Are Interim Rewards?
Promoting Your Loyalty Program
How Can I Promote Stamp Me On My Website?
How Can I Promote Stamp Me On Social Media?
How Can I Promote Stamp Me In-Store?
What Is A Join Code?
What Are Join Cards And How Do I Get Them?
Stamp Validation Methods
What Are The Technical Specifications of the Stamp Mate™ Device?
How Many Stamp Mate™ Devices Can I Have?
What Is The Difference Between A OneStamp, Join Code And A Stamp Code?
How Many OneStamps Do I Need/Get?
What Are The Stamp Validation Methods?
Troubleshooting
How Do Customers Collect Stamps With An Android Phone (NFC)?
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
User Support
Why Can’t I Find A Business On Stamp Me?
How Do I Redeem A Reward Online?
How Do I Collect A Stamp?
Why Has My Reward Disappeared?
Why Can’t I Collect Stamps?
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