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Account Queries
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
How Much Is It To Add Additional Locations To Stamp Me?
When Will I Be Billed For My Plan?
What Currencies Do You Accept Payment In?
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
How Can I Make A Payment To Stamp Me?
Account Queries
How Much Is It To Add Additional Locations To Stamp Me?
What Currencies Do You Accept Payment In?
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Welcome Pack?
What Is The Activation Email?
How Long Will It Take To Receive A Welcome Pack?
Merchant Dashboard
I Forgot My Login Details To The Merchant Dashboard - How Can I Reset My Password?
How Do I Manually Add A Customer To The Program?
How Do I Set Up Or Log In To The Dashboard?
How Do I Remove A Customer's Reward?
How Do I Add An Offer?
Product Overview
What Is Stamp Me And How Does It Work?
What Are The Benefits Of Using Stamp Me?
How Do Customers Join My Offer?
How Do Customers Collect Stamps?
Do I Need Wi-Fi To Set Up And Use Stamp Me?
Program Set Up
Where Should I Put My Stamp Mate™ Device Or StampCode?
What Type Of Reward Can I Offer?
What Is An Offer?
How Do I Issue Multiple Stamps?
What Is A Shared Offer?
Promoting Your Loyalty Program
What Is A Join Code?
What Are Join Cards And How Do I Get Them?
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
Stamp Validation Methods
What Is A QR Code?
What Is A StampCode?
What Are OneStamps?
How Do I Get OneStamps on My Products/Packaging?
What Is The Stamp Mate™ Device?
Troubleshooting
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
User Support
What Is Stamp Me And How Does It Work?
I Have A New Phone, Can I Still Access My Account On A Different Device?
How Do I Download The Stamp Me App?
Can Multiple Devices Use The Same Stamp Me Login?
What Is An Offer?
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