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Account Queries
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
How Much Is It To Add Additional Locations To Stamp Me?
When Will I Be Billed For My Plan?
What Currencies Do You Accept Payment In?
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
How Can I Make A Payment To Stamp Me?
Account Queries
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
Additional Features
What Is Scratch & Win And How Do I Set It Up?
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
Data Security & Compliance
What Is Your Privacy Policy?
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
Get Started
What Is The Welcome Pack?
What Is The Welcome Email?
How Long Will It Take To Receive A Welcome Pack?
Can I Start Using The Program Straight Away?
Can I Set Up The Loyalty Program Over Multiple Locations?
Merchant Dashboard
How Do I Add An Offer?
How Do I Manually Apply Customer Stamps?
What Is The Merchant Dashboard?
How Do I Edit An Offer?
What Is A Private Offer And How Do I Set It Up?
Product Overview
How Do Customers Join My Offer?
How Do Customers Collect Stamps?
Do I Need Wi-Fi To Set Up And Use Stamp Me?
Is Stamp Me Available In Different Languages?
Can Stamp Me Be Integrated With Other Apps?
Program Set Up
What Is A Shared Offer?
How Do I Issue Multiple Stamps?
Can I Make Changes To My Offer/Reward?
How Do I Integrate Stamp Me With Mailchimp?
What Are Time Delays?
Promoting Your Loyalty Program
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
How Can I Promote Stamp Me On My Website?
How Can I Promote Stamp Me On Social Media?
Stamp Validation Methods
What Are OneStamps?
How Do I Get OneStamps on My Products/Packaging?
What Is The Stamp Mate™ Device?
What Are The Technical Specifications of the Stamp Mate™ Device?
How Many Stamp Mate™ Devices Can I Have?
Troubleshooting
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
How Do Customers Collect Stamps With An Android Phone (NFC)?
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
User Support
What Is An Offer?
How Do I Change My Stamp Me App Email Address?
How Do I Find And Join An Offer?
Why Is My Stamp Card/Reward Showing In Another Location?
Why Can’t I See Any Offers?
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