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Account Queries
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
How Much Is It To Add Additional Locations To Stamp Me?
When Will I Be Billed For My Plan?
What Currencies Do You Accept Payment In?
How Do I Cancel My Plan And Is There A Cancellation Fee
I Have Sold My Business. What Do I Do With My Stamp Me Subscription?
How Can I Make A Payment To Stamp Me?
Account Queries
How Much Is It To Add Additional Locations To Stamp Me?
What Currencies Do You Accept Payment In?
How Do I Upgrade Or Change My Plan?
How Do I Cancel My Free Trial?
How Much Does Stamp Me Cost?
Additional Features
How Do I Integrate Stamp Me With Other Apps?
What Is The Birthday Club And How Do I Set It Up?
What Is Scratch & Win And How Do I Set It Up?
Data Security & Compliance
How Do You Prevent A Customer Fraudulently Claiming A Reward Or Stamp?
Is Stamp Me PCI Compliant?
What Is Your Privacy Policy?
Get Started
Do You Offer A Free Trial?
Are There Any Set Up Costs?
What Is The Welcome Pack?
What Is The Welcome Email?
How Long Will It Take To Receive A Welcome Pack?
Merchant Dashboard
How Do I Send SMS Text Messages?
How Do I Send An Automated Broadcast Through The Stamp Mate™ Device?
How Do I Send An Email To Loyalty Program Users?
How Do I Bulk Upload/Import Customer Data?
Can I Track Customer Stamp And Redemption Activity?
Product Overview
How Do Customers Redeem Rewards In-Store?
What Are The Charges To Send SMS Text Messages?
What Is Stamp Me And How Does It Work?
What Are The Benefits Of Using Stamp Me?
How Do Customers Join My Offer?
Program Set Up
Can I Customise The App?
What Is A Private Offer And How Do I Set It Up?
How Do I Train My Staff About The Loyalty Program?
Can I Offer A Tiered Rewards Program?
I Have A Mobile Or Online Business, What Do I Put As My Address?
Promoting Your Loyalty Program
What Is A JoinCode?
What Are Join Cards And How Do I Get Them?
How Can I Get More Stamp Me Marketing Material?
How Do I Get People Signed Up To My Loyalty Program?
How Can I Promote My Loyalty Program?
Stamp Validation Methods
What Is A QR Code?
What Is A StampCode?
What Are OneStamps?
How Do I Get OneStamps on My Products/Packaging?
What Is The Stamp Mate™ Device?
Troubleshooting
My Stamp Mate™ Device Is Lost, Stolen Or Broken - What Should I Do?
Why Is My Customer Having Problems Joining My Offer?
Why Have My Customer's Rewards/Stamps Disappeared?
Why Can’t I Download Customer Data? (Flash Player Troubleshooting)
Why Can’t My Customer Collect A Stamp?
User Support
What Is The Stamp Mate™ Device And How Does It Work?
How Do I Delete My Stamp Me Account?
Do Rewards Expire?
Are My Personal Details Saved Or Shared With Any Third Parties?
Can I Give My Reward To Someone Else To Redeem?
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