Quick Stamps

Quick Stamps™ are an easy way to award Stamps to users of your program.

Unique codes can be generated and printed on stickers, cards or packaging for users to scan and earn Stamps on Stamp Me.

 

Use Cases for Quick Stamp™

The Cafe

Joe has opened a new coffee bar and is eager to onboard customers to his new loyalty program to help grow his business. He is offering a Free Coffee on joining the program and after every 6th Stamp.

Issues

There are some constraints for Joe promoting the Offer to his customers:
1. Space - the business operates out of a window where bench and wall space is limited to promote the program.

2. Time - the business has peak service periods throughout the day where it is important to minimise transaction time. Allowing the customer to download and collect a stamp in their own time allows him to be efficient during these periods.

3. Staff - the business is reliant on casual staff and they tend not to promote the program.

Solution

Joe's solution is to place a sticker on each disposable cup during the initial onboarding stage of the program.

Customers are presented with a short succinct call to action and can download and register to join the loyalty program in their own time.

Issues

There are some constraints for Joe promoting the Offer to his customers:
1. Space - the business operates out of a window where bench and wall space is limited to promote the program.

2. Time - the business has peak service periods throughout the day where it is important to minimise transaction time. Allowing the customer to download and collect a stamp in their own time allows him to be efficient during these periods.

3. Staff - the business is reliant on casual staff and they tend not to promote the program.

Solution

Joe's solution is to place a sticker on each disposable cup during the initial onboarding stage of the program.

Customers are presented with a short succinct call to action and can download and register to join the loyalty program in their own time.

The Restaurant

Raj operates an Indian restaurant in a competitive market.

The Issues

Increasingly the mix of the business has shifted from dine-in to eat-out. As a result, he has become more reliant on delivery services such as UBER Eats, Deliveroo, Foodora, Menulog, Delivery Hero.

These delivery services have helped to increase capacity in his kitchen, reduced dine-in service costs (but also sittings at the same time!) and introduced customers that may not have otherwise ever considered his restaurant.

However, this comes at a large cost with a fee of 25-to-35% of the total invoice paid to the delivery service business. The profit margins on his food are not that high!

Additionally, he is concerned and somewhat saddened that the customer is not getting the complete Indian food experience that they would have received had they dined-in. Once the food has left the shop he has no way if the food arrives hot, on time with good presentation. The food delivery businesses do not share customer information, so he has no way to engage with these customers.

The Solution

Raj's solution is to place a card in the delivery bag with the food inviting the customer to join his loyalty program and a special promotional offer.

The customer downloads Stamp Me, registers and scans the card to earn a Quick Stamp.

As an additional incentive to get the customer into the restaurant, he offers them a Free Main with any Main purchase to dine-in on a digital voucher that is automatically sent to My Rewards.

The Issues

Increasingly the mix of the business has shifted from dine-in to eat-out. As a result, he has become more reliant on delivery services such as UBER Eats, Deliveroo, Foodora, Menulog, Delivery Hero.

These delivery services have helped to increase capacity in his kitchen, reduced dine-in service costs (but also sittings at the same time!) and introduced customers that may not have otherwise ever considered his restaurant.

However, this comes at a large cost with a fee of 25-to-35% of the total invoice paid to the delivery service business. The profit margins on his food are not that high!

Additionally, he is concerned and somewhat saddened that the customer is not getting the complete Indian food experience that they would have received had they dined-in. Once the food has left the shop he has no way if the food arrives hot, on time with good presentation. The food delivery businesses do not share customer information, so he has no way to engage with these customers.

The Solution

Raj's solution is to place a card in the delivery bag with the food inviting the customer to join his loyalty program and a special promotional offer.

The customer downloads Stamp Me, registers and scans the card to earn a Quick Stamp.

As an additional incentive to get the customer into the restaurant, he offers them a Free Main with any Main purchase to dine-in on a digital voucher that is automatically sent to My Rewards.

How do Quick Stamps work?

How do I set up Quick Stamps?

 

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