Travel Rewards Programs
Travel & Tourism Loyalty Rewards Programs
Provide your guests a memorable experience and keep them coming back.
Loyalty Reward programs for accommodation, whether you are a hotel, motel, resort, hostel, caravan park or camping ground provide you with the marketing tool to directly engage with the guest long after they have left.
Guests can be rewarded for their loyalty on nights accommodation or spend. Additionally, they can be rewarded for spend within your establishment or affiliated businesses as they tour your region.
Travel Loyalty Program Case Study - Falls Creek Resort
Benefits of a Travel Loyalty Rewards Program
Direct relationship with guests
Whilst a guest may end up in your establishment, increasingly it is the Online Travel Agencies (OTA) such as Hotels.com that has the relationship with your guests. Your business is increasingly being commoditised. You simply supply imagery into their pool and your guest has the relationship with the intermediary, not you!
Through the creation of your own loyalty rewards program your business can build a direct relationship with the guests to keep them coming back. Direct sales (without the intermediary) are also a higher margin!
Versatility to engage guests
A digital rewards program gives you the flexibility and versatility to easily amend and create targeted offers to align with your marketing goals and engage directly with your guests.
Our customer loyalty reward programs are versatile:
- Multiple offer types (i.e. stamps, points, check-ins, memberships, deals, etc)
- Easy to change and refocus offers around key trading events such as Christmas, Valentines Day, Easter, Mother’s Day, School Holidays etc.
- Increase user engagement with gamification (competitions, scratch & win), lapsed customer messages and birthday clubs.
Data and security
Our customer loyalty solutions provide you with your own web-based dashboard and server. You will be able to analyse and gain in-depth analysis into your guests specific behaviours and demographics. For example, who your guests are, frequency, where are they coming from, etc.
All your data is stored on AWS servers, regarded as the most secure in the world. You can also rest assured that your guest’s data is kept strictly confidential and complies with data protection laws and regulations.
The Stamp Me Loyalty platform is cloud based with a variety of validation methods to securely validate the transaction. Importantly, the platform can operate outside of the point of sale systems, making deployment fast with no expensive integration into various point of sale systems.
Simple to use
Our technology is simple and user friendly. Guests only need to download the App on their phone and register to join your travel loyalty rewards program.