Loyalty Beacons

Oct 5

Connecting with tomorrow’s customer … now

At the heart of connecting with tomorrow’s customer is listening closely to be able to understand how and when to engage smarter, faster and with relevance. This detailed report by PWC explains what lies ahead. Link to Connected Retail report


Jun 27

Personalise the Loyalty Experience

The Australian Loyalty Association held its third annual Customer Engagement and Loyalty Conference last week. Keynote speakers included Bernie Brookes, Former CEO of Myer, David Galt, CEO of Webjet, Neil Thompson, CEO of Velocity, Dr Sean Sands from Monash Business School, Sally McNamara from the VRC and Lewis Pullen from the NRL. The overarching theme


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