Loyalty Card App

Aug 5

Attributes of the Best Loyalty Programs

The best loyalty programs don’t generally happen by chance. Here are some of the key attributes that we see in the most successful loyalty programs. Simplicity Easy to join Achievable rewards Perceived value in the rewards Surprise and Delight Simplicity There are good reasons to keep things simple. It needs to be easy to understand


Aug 2

Delight then Surprise your Customers with a follow up Loyalty Message

Providing great service and product is an essential ingredient in delighting your customers. They will provide you with repeat custom and also spread the word about your business. Using the Stamp Me Loyalty Platform you can not only reward those customers for the repeat business but you can use the Loyalty Follow Up messaging to


Feb 7

Brand Engagement

The major challenge for brands today is reaching “the millennials”, where traditional “above the line” push marketing has become less effective. At the same time, direct channels have a growing influence in driving brand awareness. If a brand can influence the consumer in the final steps towards a purchase, it can significantly increase sales. This


Nov 14

Accelerate your Loyalty Program – Give your Customers a Head Start

One of the best ways to motivate your customers on your loyalty card program and keep them coming back is to provide them with a head start. Numerous academic studies on loyalty programs found that if you provide your customers with a head start with some free stamps or points, they will be more engaged


Jul 12

The Digitally Engaged Customer

Presentation from the Customer Engagement & Loyalty Conference – July 2016. This presentation outlines the major trends supporting the rapid growth of digital loyalty. It also steps through a FMCG Case Study using a Beer scenario. The Digitally Engaged Customer 20160707_final Stamp Media  


Jul 4

Case Study: Medibank Feel Good Program

The City of Brisbane operates the ‘Feel Good’ program over 10 weeks twice a year. The program provides seven different classes ranging from low impact to high energy including Yoga, Pilates and Flow within the South Bank Parklands. The Feel Good program has over 7,000 participants and has a number of aligned sponsors including Medibank Private,


Mar 18

Loyalty Beacons & Stamp Mate Devices

Validating Loyalty Stamps and Points Here is an information sheet on the validation methods used by the Stamp Me loyalty card app. We have now deployed over 1000 beacons and are establishing ourselves and the loyalty beacon experts. Let us know if you have any questions or situations you’d like to explore utilising loyalty beacons


Jun 27

Personalise the Loyalty Experience

The Australian Loyalty Association held its third annual Customer Engagement and Loyalty Conference last week. Keynote speakers included Bernie Brookes, Former CEO of Myer, David Galt, CEO of Webjet, Neil Thompson, CEO of Velocity, Dr Sean Sands from Monash Business School, Sally McNamara from the VRC and Lewis Pullen from the NRL. The overarching theme


Jun 16

Some Key Features of a Loyalty Platform for Brands

Loyalty platforms such as the Stamp Me Loyalty Application not only allow brands to provide purchase based rewards to their most active customers but it provides the basis for engaged campaigns to drive additional sales and participation in the brand. Point of purchase, in-store, push notifications are an excellent example of how the existing brand


Jun 1

Communicating with Your Loyalty Customers

We’ve recently integrated some amazing communication tools into our loyalty app platform and we now offer sophisticated, managed communication campaign tools. Through a wide range of customer segmentation methods, we can use the data generated through our loyalty platform to engage with your loyal customers in many ways. We also provide this as a managed


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